Our Priority is always For our customers

PayeCards has hundreds of full-time, dedicated Customer Support  specialists who are knowledgeable of crypto and financial services, as well as trained on our products and services.

PayeCards support team we are active in supporting your problems 24/7 with a multi-language  support team that dominates the global market audience and experience.

If you’re awake, we are too. When you need help with your account, our team of experts will work directly with you via our 24/7 live chat to reach a quick and efficient resolution.

Upgraded support for advanced traders

Our mission at PayeCards is to provide an exceptional cryptocurrency exchange experience for all of our clients. In service of that, our always-on live chat and extensive Help Center resolve issues efficiently around the clock.

For advanced traders, we offer an exclusive additional layer of near real-time, hyper-personalized support through our PayeCards Account Management program.

Next level trading deserves next level service Clients who consistently trade on our platform will be assigned their own personal account representative. As your main point of contact at PayeCards, your account manager personally handles your questions and requests, ensuring you can focus on trading, not dealing with headaches.

Who is PayeCards ?

Better Than Bank , Payecards is a trusted provider for instant, secure, and simple payment solutions

Payecards company licenced England Financial Conduct Authority Our solution integrated with all Crypto Currency with real flat currency , include banking ,exchange , buy/sell crypto , sent instant money any time and any country and more than better digital bank solution

When we launched , we thinked new tecnology than all world real bank for better solution and better rate for all exchange , new trend cyrpto integrated all our solution , Future will be come for finance industry at Payecards , Our platform has become one of the most reliable and trusted e-wallets and digital bank used globally , Our highly sought after range of solutions continue to grow and evolve due to the needs of our diverse , international consumer and business customer base,

Payecards ,England and Switzerland based office and company Global trend digital e-money brand company.

If you would like to find out more about which PayeCards entity you receive services from, or if you have any other questions, please reach out to us via the in-dashboard ticket in the PayeCards account. PayeCards Financial Firm is an EMD Agent regulated and authorised by the Financial Conduct Authority, reference number 902074, (+32) 460 202262
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]

E-WALLET

PayeCards new tecnology than all world real bank for better solution and better rate for all exchange, new trend cyrpto integrated all our solution , Future will be come for finance industry at Payecards, Our platform has become one of the most reliable and trusted e-wallets and digital bank used globally, Our highly sought after range of solutions continue to grow and evolve due to the needs of our diverse, international consumer and business customer base.

High-Security Wallet

Your card transactions are protected by MasterCard SecureCode and Verified by VISA. We apply PCI DSS Level 1 security standards to process your personal data. Your private key is safely stored and fully restorable thanks to customer verification. Cryptocurrency is stored in safe offline wallets.

Friendly Interface

Simple and intuitive app to mana- ge your transactions in a few taps.

Know Your Customer

Verification takes no longer than 15 minutes.

Support 24/7

Dedicated multi-language support.

PAYE PLASTIC CARD

The prepaid card you can use anywhere anytime

PAYE CRYPTO EXCHANGE

Lower Maker Fees

Attractive to the most powerful trading makers, creating high liquidity while also saving trade costs and improving trade efficiency.

Advanced PayeCards API

PayeCard's APIs are designed to offer an easy and efficient way to develop secure and programmatic trading strategy.

Reliable Security Solutions

Multiple security mechanisms to protect user information and funds are our first priority, e.g SMS authentication and device trust syste

Excellent Customer Support

Our support team is available 24 hours a day to assist you with any issues or questions you may have

BUY BITCOIN WITH VISA, MASTERCARD
OR ANY OTHER CARDS

Buy with Debit and Credit Cards

Use a debit or credit card in any currency. All transactions are protected with the 3D Secure technology, so you can rest easy

Use CryptoCurrency Right Away

The coins are credited to your account immediately after the purchase. Leverage the exchange and take advantage of the zero withdrawal fee

Simple Verification

One document is all you need and you’re ready to buy. No more unnecessary hurdles that get in between you and your cryptocurrency

Transparency in Fees

No hidden fees tacked on the end of each transaction, what you see is what you get. We charge a one-time fee of more less that’s it

Everything in One Secure Place

There’s no need for you to transfer your money to another wallet. With PayeCards, you can buy, exchange, send, and store your money, all in one place

Assistance at Every Step

Our team of qualified specialists is ready to help you every step of the way. If you run into any problems or just have some questions you always receive a prompt response

Easy-to-follow process

Create Account

Upload Your Id

Buy Bitcoins

Paye Global Money Transfer

Transfer money online to over 70 countries around the world for only low fees

*Free transfers to bank accounts in the selected countries

Instant transfers

Safe and Secure

You Send From USD

189.25

165.86

They Recieve in EUR

189.25

165.86

Deliver To

Bank Account

Pay With

Credit Card

Debit Card

Fee

0.00 TRY

Total Pay

1000.00 TRY

Get Started

PayeCard Benefits

Global Coverage

We are delivering money into 70 countries and regularly opening new countries

Fixed Fee +
Best Exchange Rate

We display the FX rate, the transfer fee and the amount they will receive, before you make a transfer

Instant Delivery

All transfers are processed by PayeCards within seconds

Bank Level Security

All money transfers are certified by Visa, MasterCard, China Union Pay, FCA (Financial Conduct Authority UK) and are PCI DSS certified

Information Required - Minimal

Only the card number and receiver's name are rquired for the transfer

24/7 Customer Support

We are always there for you, day or night

Paye Voucher

Paye Card is the safest and most efective medhod to make online payments

Deposits & withdrawals

Pay and withdraw money in the blink of an eye. Let our completely transactional payment platform impress you.

DEPOSIT NOW

100% Safe

Strong encryption, authentication and privacy, end-to-end, not only to use resplendent beautiful word phrases, but worthy of your trust

REGISTER NOW

Flexsible & Limit

Completely flexible and smooth. AstroPay Card makes payment as easy as possible

DEPOSIT NOW

High-security wallet

Your card transactions are protected by MasterCard SecureCode and Verified by VISA. We apply PCI DSS Level 1 security standards to process your personal data. Your private key is safely stored and fully restorable thanks to customer verification. Cryptocurrency is stored in safe offline wallets.

Friendly interface

Simple and intuitive app to manage your transactions in a few taps.

Know Your Customer

Verification takes no longer than 15 minutes.

Support 24/7

Dedicated multi-language support.

Anti-Money Laundering

and Anti-Terrorism Financing Policy

1. GENERAL PROVISIONS

1.1. Company Paye İnternational LTD (hereinafter – the Company) is a licensed provider of money transfer and payment processing services, whose license was granted by the Financial Conduct Authority (FCA)

1.2. The company shall comply with the requirements contained in the 2019 England Act On Prevention of Money Laundering and Terrorism Financing, as well as the requirements of other laws and regulations to the extent in which they relate to the Company’s operations, including the FinCEN requirements, the requirements set forth by the Office of Foreign Assets Control (OFAC), US Patriot Act, etc.

1.3. The company shall strictly adhere to the policies and procedures outlined in this document (hereinafter – the Policy).

1.4. The company develops this Policy, introduces amendments and additions to it at its own discretion, and oversees compliance with its provisions and requirements.

1.5. The current version of the Policy is always available on the website at:

http://payecards.com/kyc-aml

1.6. The Customer shall read the Policy prior to accepting the PayeCards System Terms and Conditions. The Customer’s acceptance of the Terms and Conditions, as well as the Customer’s making transactions in the PayeCards System after accepting the Terms and Conditions, shall signify the Customer’s acceptance of all provisions of the current version of this Policy.

2. COMPLIANCE DIRECTOR

2.1. To oversee and implement the procedures reflected in the Policy, the Company appoints the Compliance Director.

2.2. The Compliance Director is responsible for the collection, analysis, and investigation of information on any suspicious activities and the training of the company’s employees pertaining to the relevant procedures; the Compliance Director shall determine the procedures and rules for carrying out Customers’ identification, reviewing and monitoring unusual transactions and technical features of the Company’s implementation of this Policy.

3. CUSTOMER IDENTIFICATION POLICY

3.1. The Company uses the procedures for identification and verification of Customers that vary in complexity depending on transaction amounts.

3.2. From Customers whose transaction amounts do not exceed USD 999.00 or its equivalent in any period of 30 (thirty) days, the Company requests only the name and address.

3.3. For the purposes of Customers’ identification, the Company requests the following documents:

3.3.1. To verify a personal account

• proof of identity (passport, driver’s license, national identity card);
• proof of address (bank statement, utility bill);
• phone number verification by receiving a code via SMS.

3.3.2. To verify a business account

• all the documents specified in paragraph 3.3.1;
• incorporation documents for a company, including:
• state registration certificate (certificate of incorporation);
• company’s charter;
• Articles of Incorporation (if available);
• document confirming the powers and authority of the person authorized to act on the company’s behalf without a power of attorney, etc.

4. ‘KNOW YOUR CUSTOMER’ VERIFICATION PROCEDURES

4.1. The Company conducts the Know Your Customer (KYC) verification procedures to avoid the risk of being held liable and to protect itself from a Customer’s attempting to use the Company for carrying out illegal activities.

4.2. As part of the KYC procedures, the Company evaluates Customers’ transactions, as well as collects and stores information on the essential facts pertaining to Customers, potential Customers, and their transactions.

4.3. After carrying out the identification procedures pertaining to a Customer, the Company stores the information obtained in this Customer’s file. The Company is under obligation to carry out the identification procedures pertaining to a Customer once.

4.4. The company is committed to protecting Customers’ rights and the confidentiality of their personal data. The Company collects personal information from Customers only to the extent necessary to ensure the Company’s properly providing services to Customers. Such personal information about Customers and former Customers may be disclosed to third parties only in a limited number of circumstances, in accordance with the applicable laws and agreements between the Company and the Customer.

4.5. The company shall carefully maintain Customers’ files, including statements, transaction reports, receipts, notes, internal correspondence, and any other documents related to the Customer both in the electronic and paper format for a period of at least 5 (five) years from the date of the relevant transaction.

5. IDENTIFICATION AND DETECTION OF SUSPICIOUS ACTIVITIES

5.1. Any financial transaction that may be related to money laundering activities shall be considered to be suspicious activities.

5.2. Grounds for determining that a specific transaction is suspicious may be personal observations and experience of the Company’s employees, as well as information received or identified.

5.3. The Compliance Director shall continuously monitor and update the systems used by the Company to detect suspicious activities.

5.4. In accordance with the applicable laws of England, the USA, and the requirements of international organizations, the Company may, where appropriate and without the obligation of obtaining the Customer’s approval or notifying the Customer, notify regulating and/or law enforcement agencies of any suspicious transactions.

5.5. Different requirements for reporting suspicious transactions may depend on the nature and amount of a transaction.

5.6. Starting 30 June 2013, the FinCEN requires special reporting forms for any U.S. citizens who have control over foreign financial accounts if the aggregate amount of these foreign financial accounts ever exceeded the amount of USD 10,000.00 (ten thousand US dollars) during a calendar year.

5.7. The Company shall periodically refer to and consult the lists published by the authorities of the USA, Belize, and international organizations that contain lists of known terrorists or persons suspected of terrorist activities, terrorist organizations, high-risk countries, a limited list of countries subject to the OFAC sanctions, jurisdictions that do not provide sufficient level of anti-money laundering procedures, as well as countries subject to sanctions to determine whether the Company’s Customer or potential Customer, and/or such Customer’s country of jurisdiction is included in the above lists.

5.8. The Company shall comply with all directives issued in connection with any of the above lists by the U.S. Treasury, any agency of the U.S. federal government, or any other regulatory organization.

5.9. In addition, the Company shall periodically refer to and consult the FinCEN website and follow any special measures imposed by the FinCEN.

5.10. The Company shall continuously conduct due diligence procedures pertaining to its Customers and scrutinize transactions carried out by them to ensure these transactions’ compatibility with the Company’s knowledge of its Customers, their business and, when necessary, their source of funds.

6. THIRD PARTIES

6.1. To perform some of its business functions, the Company uses third-party service providers. The company shall make an effort to determine, during the initial and ongoing due diligence process, to the extent possible whether there are any initiated investigations and filed lawsuits against any such third-party service providers. The company shall also determine whether a third-party provider has obtained all the necessary licenses, permits, and approvals before establishing a business relationship with such third-party service provider.

6.2. With respect to its own staff, the Company shall carefully review all candidates for employment and determine whether the activities of a new employee fall in the category that is susceptible to money laundering activities. In addition, the Company has prepared and implements a number of personnel training programs on customer identification procedures and prevention of money laundering activities.

7. CIVIL AND CRIMINAL PENALTIES

7.1. Government authorities of different countries and, in some cases, international organizations, may impose severe civil and criminal penalties against any person that violates the laws and regulations referred to in paragraph 1.2 of the Policy. Such civil and criminal legal penalties may include fines in the amount of up to hundreds of thousands or even millions of dollars, and the term of criminal punishment may be up to 10 (ten) years in prison. In addition, government authorities may confiscate any property involved in criminal violation of these laws and regulations, including companies, bank accounts, or any other assets that may be associated with criminal violations.

7.2. Under certain circumstances, companies may be deemed criminally responsible for the actions of their employees. In this regard, it is important for the employees of our Corporate Customers to have adequate knowledge in this sphere; it is also important that such Corporate Customers should ensure the compliance of their employees’ actions with the said laws and regulations.

8. COMPLIANCE STATEMENT

8.1. The Corporate Customer (the Corporate Customer’s authorized employee) certifies that they have read and understood this Policy, and that they (or their company) shall operate in full compliance with the requirements and standards outlined in the Policy and comply with all applicable laws and other regulations and requirements governing its activities as a Corporate Customer.

8.2. The Corporate Customer (the Corporate Customer’s authorized employee) acknowledges that they are responsible for their actions in accordance with the effective laws in the field discussed in this Policy and shall bear responsibility pertaining to failure to comply with such laws.

Privacy Policy

1. PREAMBLE

Valuing Customers’ trust and understanding the importance of ensuring the confidentiality of Customers’ Personal Data, as well as that of the Informational Materials posted by Customers on the Website in the course of fulfilling the provisions of the Terms and Conditions, the Administrator puts into effect this Policy to define the order for performing operations involving the Parties’ Confidential Information when using the Website and the System’s Services.

Every Customer should be familiar with the terms of this Policy before starting to use the System's Services.

The Privacy Policy was last updated on: March 8th, 2017 

2. DEFINITIONS OF TERMS

Unless it is otherwise explicitly stated in or follows from the main text of the Terms and Conditions, the following words and phrases shall be used in the meanings as specified below:

2.1.  Cookie  is a piece of Data that does not contain any Personal Data, which is created by the Website and stored on the Customer’s computer as one file or multiple files. If the Customer chooses to block a Cookie file, the Customer may experience difficulty or find it impossible to use the Website.

2.2.  Informational Materials   (Data)  are any text, graphic, audio, video, and mixed-type materials of informational nature.

2.3.  Confidential Information  is any information that is not Public Data, which is considered confidential under the Parties’ agreement or in accordance with the applicable laws.

2.4.  Confidentiality  is accessibility of information solely to its owner, as well as any parties to which such information can and/or must be provided under law and/or under agreement with this party.

2.5.  Public Data  is any data (including Personal Data) to which the owner of such data provides access to an unlimited number of parties (including by means of publishing data on any website without restricting access to such data) or to which, in accordance with this Appendix and/or the effective laws, confidentiality requirements do not apply.

2.6.  Personal Data  is any information related, directly or indirectly, to a specific or identifiable individual person (the subject of personal data).

2.7.  Receiving Party  is the Party receiving Confidential Information.

2.8.  Compromise of Confidential Information  is one of the Parties’ actions or inaction resulting in the Confidential Information becoming known or available to third parties without the permission of the owner of such confidential information. The format of the information compromise (orally, in writing, via any technical devices, etc.) is immaterial.

2.9.  Disclosing Party  is a Member, in relation to the Confidential Information disclosed by the Administrator; and, it is the Administrator, in relation to the Confidential Information disclosed by a Member.

2.10.  Disclosure of Confidential Information  is transfer to any third party of any Confidential Information in compliance with the requirements of this Appendix, including leaking, stealing, losing, distorting, corrupting, destroying, modifying, copying, or blocking Confidential Information resulting from failure to comply or improper compliance with the terms of this Appendix by the Receiving Party.

2.11. The terms that are not defined in this section shall be used further in the text in the meanings as specified (in the order of priority) in bilateral agreements signed by the Parties and in the current version of the Terms and Conditions approved by the Administrator and all Appendixes thereto.

3. GENERAL PROVISIONS

3.1. By using any part of the Website and/or the Services, the Customer gives the Administrator the right to receive, store, process, and use the Customer’s Personal Data and other Informational Materials in compliance with the terms of this Appendix.

3.2. This Appendix does not apply to, nor is the Administrator responsible for, any methods of receiving, storing, processing, using, and disclosing the Customer’s Personal Data and other Informational Materials by external companies and organizations that are not owned or managed by the Administrator and by individuals that are not the Administrator’s employees, even though the Customer may obtain access to such parties’ and persons’ websites, software and/or GWS via the Website.

3.3. The main purpose of receiving, storing, processing, and using the Customer’s Personal Data, Public Data, and other data is to protect the Customer’s interests, as well as to improve the quality of the personalized and general services provided by the Administrator to the Customer.

3.4. This Policy is not an independent document and serves only as an addition to the Terms and Conditions; it does not supersede or nullify any of the provisions included in the main text of the Terms and Conditions, in particular, Sections 10-14 of the Terms and Conditions related to the subject of this Policy.

3.5. The provisions contained in this document and the term ‘Confidential Information’ shall not apply to the information that:

3.5.1. was, is or is made available to the Receiving Party on the non-confidential basis from a party that, to the Receiving Party’s knowledge, is not bound by any confidentiality agreement with the other Party or by any other restriction related to disclosing confidential information to the Receiving Party, or

3.5.2. was in lawful possession of the Receiving Party prior to the other Party’s disclosing it as Confidential Information, or

3.5.3. is developed by or for the Receiving Party;

3.5.4. is not in any way protected by the Disclosing Party to ensure confidentiality;

3.5.5. is made available due to the requirements of the effective laws and regulations;

3.5.6. is publicly available and known due to the Disclosing Party’s actions and decisions;

3.5.7. was available to the Receiving Party on the non-confidential basis prior to the other Party’s disclosing such information, or

3.5.8. has to be disclosed in accordance with the effective laws or under orders issued by the governmental agencies or any other competent authorities.

4. COLLECTION OF INFORMATION

4.1. The Administrator can gather and process the following information about the Customer:

• Customer’s full first name and last name, occupation, address, email address, phone number, date of birth, bank or payment card details, as well as the documents confirming the Customer’s identity and residence address, to be provided on our request;
• information related to the Transactions performed by the Customer through the System with the use of the Wallet and to the execution of the Customer’s Orders;

4.2. For the purpose of fulfilling mandatory legal obligations related to anti-fraud and anti-money laundering requirements, the Administrator will receive information related to the Customer from third parties, including information about the Customer’s financial history, any decisions of local district courts, bankruptcy, information provided by credit bureaus and anti-fraud agencies, when the Customer opens a Wallet or at any other time when the Administrator may deem it necessary to prevent fraud and minimize financial risks. More detailed information can be found in Appendix 02 to these Terms and Conditions.

4.3. During the Customer’s Registration in the System and when the Customer is creating a Wallet, the Customer has to provide their Authorization Data, as well as other details (mandatory or optional). After the Customer has created and used their Wallet, the Administrator is able to identify the Customer every time this Customer uses the System and visits the Website.

4.4. The Administrator may install cookies to Customers’ computers (unless the Customer purposely restricts this option in their browser), as well as receive, store, process, and use the information created through cookies.

4.5. When the Customer visits the Website, the Administrator automatically stores, processes, and uses the Customer’s data that is not their Personal Data, for example: Customer’s IP address, Customer’s location identifiable with their IP address, Customer’s computer’s technical parameters, presence or absence of specific software on the Customer’s computer, such software’s settings, cookies, as well as statistics on the Customer’s activities.

4.6. Besides visiting the Website, the Customer also provides information to the Administrator when using the System (if possible) via applications for mobile devices, social media applications, payment terminals, etc., contacting and submitting requests by phone, mail, email, or via other means of communication; the Administrator also receives information about the Customer from other sources when verifying the information previously provided by the Customer.

5. USE OF INFORMATION

The Administrator shall use the available information related to Customers for the following purposes:

• rendering services related to Customers’ Wallets and providing services requested by Customers;
• executing Customers’ Orders related to Money Transfers and receiving Payments, as well as making Transactions using the Services;
• notifying Customers of changes in the Services, the System, the Terms and Conditions, the Software, etc.;
• fulfilling the requirements of the applicable laws and regulations, in particular, those related to anti-money laundering laws and KYC (Know Your Customer) procedures;
• verifying the Customer’s financial status, identity, and sol;
• carrying out verification procedures to prevent fraud and money laundering;
• providing services to Customers, including responding to Customers’ questions, requests, comments, and Complaints;
• increasing the security of the Services;
• providing the Website’s content (including its interactive features) in a way that is most efficient for Customers and their computers;
• providing to Customers products and services requested, or products and services that the Administrator believes may interest Customers;
• providing assistance in the development, provision, and improvement of the System’s Services, as well as providing the Website’s content and informing Customers;
• carrying out the Administrator’s internal procedures and processes, such as audits, analytical data processing, quality assessment as to the Services provided, etc.

6. DISCLOSURE OF INFORMATION

6.1. The Administrator shall not provide any Personal Data to any third parties for commercial purposes without the permission of the Customer to whom this information is related.

6.2. Personal Data can be disclosed to such third parties in the following circumstances:

• disclosing information upon receiving the permission of the Customer to whom this information is related;
• disclosing information on substantiated requests from the government agencies with the authority to obtain such information;
• disclosing information to agents and third parties acting under an agreement with the Administrator to fulfill obligations to the Customer (including, but not limited to, acquirers, payment card issuing banks, international card systems, telecommunication service providers, billing companies and delivery companies, the Administrator’s affiliated parties, etc.) and on the following conditions: 1) they are aware of the confidential nature of such information; 2) they take adequate measures to protect confidential information from unauthorized access and use;
• disclosing information to the Administrator’s potential creditors, investors, acquirers, Partners, shareholders, and auditors;
• disclosing information to companies that may offer their products and services to Customers;
• disclosing information in the course of information exchange with other companies and organizations for the purposes of anti-fraud protection and financial risk minimization;
• disclosing information when the Administrator believes that the Customer violates the terms of this Appendix and/or other agreements and contracts between the Administrator and the Customer, and/or the Administrator’s internal regulations and rules; or, when the Administrator deems such information disclosure necessary to investigate, prevent, or take measures against unlawful activities, suspected fraudulent activities, potential threats to any person’s physical security, violations of the Terms and Conditions or any bilateral agreements, or if it is required by law;
• disclosing information in other circumstances in accordance with the provisions of these Terms and Conditions and the applicable laws.

6.3. Unless otherwise agreed upon in writing with a specific Customer, the Administrator can publicly disclose the fact of the existence of the Administrator’s business relationship with this Customer.

6.4. The Administrator reserves the right to disclose confidential information when it is required by the business conduct practices.

6.5 No provision contained in this Appendix shall restrict either Party’s right to disclose any Confidential Information in accordance with any court order or decision, any other legitimate obligation or requirement under the effective laws and regulations if such information disclosure is mandatory and on the condition that, if possible, the other Party is notified of such information disclosure in advance.

6.6. All Confidential Information shall remain the property of the Party disclosing such information; no rights or licenses are granted with regard to such Confidential Information, unless otherwise specifically stipulated in this Appendix.

6.7. Either Party shall return to the other Party and/or securely destroy all Confidential Information (including any part of it that may be undergoing processing, analysis, or translation, including also all copies, written notes, drawings, charts, computer programs in any and all formats, on any type of a data storage device) on the other Party’s written request, unless such documents have to be stored under the effective laws and regulations, and, if required, shall confirm in writing, with the authorized person’s signature, that such Confidential Information was duly returned or securely destroyed.

6.8. The Customer has the right to request that the Administrator restrict third parties’ access to the Customer’s Personal Data for marketing purposes, provided that it does not contradict the applicable laws and the Terms and Conditions, by sending a relevant written request to the Administrator using the Administrator’s Contact Details.

7. PROCESSING OF INFORMATION

7.1. By providing their Personal Data during the Registration in the System, the Customer agrees to data processing, with or without the use of automation technology and/or devices, in particular, information gathering, storage, transfer to third parties, and use by the Administrator for the purpose of providing the Services to the Customer and for other purposes specified in the Terms and Conditions.

7.2. If the Customer does not wish for their Personal Data to be processed, the Customer should contact the Administrator using the Administrator’s Contact Details or the feedback form on the Website. In this case, all the information received from the Customer will be deleted from the Administrator’s client database, and the Customer will not be able to use the Services.

8. ACCESS TO INFORMATION

8.1. For the purpose of exercising Customers’ rights and the Administrator’s proper fulfillment of its obligations under the Terms and Conditions and the agreements signed by the Parties, the Administrator may review Customers’ Informational Materials (for the purpose of timely resolution of technical problems and prevention of unlawful activities that violate the rights of either Party, other Customers, etc.).

8.2. The Administrator provides limited access to Customers’ information only to the employees that, in the Administrator’s opinion, need to use such information to provide services to the Customers or perform their professional duties.

8.3. The Customer has the right to request, edit, or delete their Personal Data stored by the Administrator and/or on the Website. The Customer may independently edit, change, or delete their Personal Data using the relevant features of the Website and their Wallet.

8.4. The applicable laws on personal data protection give the Customer the right of access to any information related to the Customer. Any request for access to information may result in charges to cover any and all expenses involved in providing the Customer with detailed information stored by the Administrator and/or third parties.

9. SENDING MESSAGES TO PUBLICLY ACCESSIBLE PAGES

9.1. A publicly accessible page is any page of the Website to which unlimited access is open to any party and which can be indexed by search engine systems.

9.2. The Administrator allows the Customers to send messages and exchange Data on publicly accessible pages.

9.3. The Customer should exercise caution and common sense when disclosing their information that allows identifying the Customer on publicly accessible pages. It is important to remember that this information may remain on publicly accessible pages of the Website for an indefinite period of time. Besides, depending on a specific Service, other Customers may also view such information.

9.4. The Customer is solely responsible for any information that the Customer discloses and distributes on publicly accessible pages.

9.5. If the Customer has any concerns regarding information that allows identifying the Customer which the Customer provided on any publicly accessible page, the Customer cannot delete or edit such information; in such cases, the Customer should contact the Customer Support Service.

10. PROTECTION OF INFORMATION

10.1. The Parties acknowledge and confirm that they shall ensure confidentiality of any and all information received in the course of fulfilling obligations under the Terms and Conditions, with the exception of the cases explicitly provided for in the Terms and Conditions and the Parties’ other agreements.

10.2. The Customer violating the obligations pertaining to information confidentiality shall cover all expenses and losses (including loss of profits) incurred by any third parties and/or the Administrator as a result of such actions of the part of this Customer.

10.4. The confidentiality terms are included in these Terms and Conditions and accepted by the Customer when the Customer confirms accepting the Terms and Conditions.

10.5. The Parties shall NOT disclose information pertaining to the System’s operating conditions, as well as other information received by the Parties in the course of fulfilling the obligations under the Terms and Conditions, with the exception of the cases when either Party is obligated to disclose such information in accordance with the applicable laws.

10.6. The Parties shall notify each other within 1 (one) business day of the occurrence or knowledge that they may have about any disclosure or threat of disclosure, unlawful obtainment or unlawful use of the Confidential Information by any third parties.

10.7. The Parties shall not unilaterally suspend or terminate measures aimed at protecting confidential information as specified in these Terms and Conditions, including in cases of their reorganization (merger, acquisition, division, separation, transformation, or any other type of the legal status change) or (when stipulated by the law) liquidation.

10.9. Disclosing Confidential Information on legally valid requests from law enforcement agencies or other competent government authorities and/or officials in accordance with procedures specified by the applicable laws shall not constitute a violation of the Parties’ confidentiality obligations.

10.10. In the event of disclosing Confidential Information to the authorities and/or parties stated above, the Party disclosing Confidential Information shall notify the owner of such Confidential Information in writing of the fact of information disclosure, as well as of the content of such information and the name of the agency or authority to which such Confidential Information was disclosed within 1 (one) business day after disclosing Confidential Information.

10.11. As stipulated in other sections of these Terms and Conditions, Customers are responsible for ensuring confidentiality of their Authentication Data. The Administrator is not responsible for transactions made as a result of improper storage or loss of information on the part of the Customer.

11. MISCELLANEOUS PROVISIONS

11.1. The Administrator has the right to store the Customer’s Personal Data and other data for as long as it is necessary to achieve the objective specified in this Appendix, or for a period of time required by the applicable laws, or until the Customer chooses to delete such data.

11.2. The Customer is responsible for providing accurate and true information, as well as for updating their information provided previously in the event of any changes in the information.

11.3. The Customer allows the Administrator to give permission to other parties with which the Administrator signs relevant agreements to receive, store, and process information about the Customer (except the Customer’s Personal Data and Informational Materials), such as the Customer’s IP address, cookies, and statistics on the Customer’s activities, for the purpose of improving the quality of the services provided by such parties and providing promotional information.

11.4. The Customer agrees that the confidentiality of any information transferred via the Internet is not guaranteed; if any third party gains access to such information outside the technical communication means area managed by the Administrator, the latter shall bear no responsibility for any possible damages caused by such access to information.

11.5. If, in the course of using the Website and/or the System, any information becomes available to the Customer regarding the Administrator and/or any third parties, which, in accordance with the applicable laws, constitutes confidential information and/or trade secrets, the Customer shall not store, use, or distribute such information.

11.6. When you click links on our Website, you may be redirected to third party sites. We do not assume any responsibility for content of third party Sites and for the information third party Sites collect from you, including the ways these third party Sites process, store, and manage such information. Third party service providers may have their own Privacy Policies. We strongly recommend that you familiarise yourself with these Policies to understand how your personal information is handled. Once you leave our Website, the terms of this Privacy Policy no longer define how your personal information may be collected and managed. 

Customer Support

Online 7/24
[email protected]
[email protected]
For Finance : [email protected]
For Crypto-Exhcange : [email protected]
For coin listing : [email protected]
For cooperation proposals : [email protected]